Remotless app
Install it on your own PC to connect, and on every PC you want to reach or support.
Connect to a computer
Ask the person to open the Remotless app and read you their ID. They approve the connection on their screen.
Support links
How support links workSend the person you help a link instead of asking for their ID. When they open Remotless from it, their ID appears here. Links work for 24 hours.
Your devices (unattended access)
In the Remotless app on the computer, choose Enable unattended access and enter this key (valid 1 hour, single use):
Remotless PCs
To add a PC, install Remotless on it and log in with your company account in the app. It then appears here. Connect from your own Remotless app using its ID. Sleeping PCs can be woken from here: how to set up Wake-on-LAN.
Fix scripts
How fix scripts workReady-made fixes for common Windows problems. Read what each line does, check with the person you help, then copy the script and paste it into PowerShell on their PC during your session ("Run as administrator" when marked). Nothing runs by itself.
Recent sessions
Sessions on your PCs and sessions your technicians made on other computers. "E-mail report" sends the person you helped a record of the session: who, when, how long and which files were copied. How session reports work
| When | Who | Computer | Mode | Duration | Details |
|---|